Study Says Consumers Not Aware: ; Internet Sites Offer Different Prices Based On Shopping Habits

Summary

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WASHINGTON - Most American consumers don't realize Internet merchants and even traditional retailers sometimes charge different prices to different customers for the same products, according to a new survey.

The study, "Open to Exploitation," found nearly two-thirds of adult Internet users believed incorrectly it was illegal to charge different people different prices, a practice retailers call "price customization." More than two-thirds of people surveyed also said they believed online travel sites are required by law to offer the lowest airline prices possible.

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Study Says Consumers Not Aware: ; Internet Sites Offer Different Prices Based On Shopping Habits

The study, expected to be released today by the Annenberg Public Policy Center of the University of Pennsylvania, is the latest to cast doubt on the notion of s...

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